tk11b Terms and Conditions

1. General Introduction

These terms and conditions ("Terms") form a legally binding agreement between tk11b ("we", "our", "platform") and every individual ("user", "you") who uses this website and related services.

By accessing the tk11b website, creating an account or using any service, you are giving your full consent to these terms. If you do not agree with any part of these terms, please do not use our platform.

We reserve the right to change or update these terms at any time. If you continue to use the platform after any changes, you will be considered to have accepted the new terms. Please review this page regularly.

2. Definitions

The following words have specific meanings in these terms:

3. Account Registration

A personal account registration is required to enjoy the full services of tk11b. The following conditions apply to the registration process:

3.1 Account Creation Rules

• Each user may create only one account. Creating multiple accounts is strictly prohibited and is a punishable offence.
• All information provided at the time of registration — name, date of birth, mobile number, email address — must be accurate, complete and truthful.
• Providing false or misleading information may result in permanent account closure and forfeiture of balance.
• For the identity verification (KYC) process, tk11b may request a national identity card or other valid documents at any time.
• Keeping the account password confidential is solely the user's responsibility. If unauthorised access to your account occurs, contact us immediately.

3.2 Updating Information

If your personal details change (such as mobile number or email), notify our support team immediately. tk11b will not be responsible for any withdrawal delays or cancellations caused by outdated or incorrect information.

4. Eligibility and Age Requirement

• You must be at least 21 years of age to use the platform. tk11b may request valid proof of age at any time.
• Participating from a region where online gaming is legally prohibited is a direct violation of these terms.
• Users must confirm for themselves that using this platform is lawful given their location and circumstances.
• Persons under legal proceedings or close relatives of our employees are not eligible to register.

5. Bonuses and Promotions

tk11b offers various bonuses and promotional offers to its members. All bonuses are subject to the following general conditions:

5.1 Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000.
• A minimum deposit of ৳100 is required to receive the welcome bonus.
• Before bonus funds become withdrawable, the wagering requirement must be met — you must wager 15 times the bonus amount.
• The welcome bonus applies once per account only. Multiple accounts within the same family or on the same device cannot claim this bonus at the same time.

5.2 General Conditions for Bonus Use

• Bonuses have a fixed validity period; once expired, bonuses are automatically cancelled.
• Using multiple bonuses at the same time is not permitted unless specifically stated.
• tk11b reserves the right to cancel or modify any bonus for any reason, particularly in cases of fraud or violation of terms.
• Bonuses may only be used for legitimate gaming purposes — risk-free arbitrage betting or any strategy that exploits bonuses is prohibited.

6. Deposits and Withdrawals

6.1 Deposit

• The minimum deposit amount is ৳100 — for each payment method.
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• If a successful deposit is not reflected in your account, notify our support team immediately with proof of the transaction.
• Deposits from third-party accounts or cards are not permitted; the account holder must use their own payment method.

6.2 Withdrawal

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally completed within 10 to 45 minutes, provided verification is complete.
• Identity verification (KYC) must be completed before the first withdrawal. If verification is delayed, the withdrawal may also be delayed.
• Withdrawals must be made to the same payment method used for the deposit.
• In the case of suspicious transactions, tk11b may hold the withdrawal and carry out additional verification.

7. Responsible Gaming

tk11b believes that gaming should be a source of enjoyment — not a cause of financial stress or addiction. We encourage all our users to play responsibly.

• Users can set their own weekly or monthly deposit limits. Contact our support team to use this feature.
• If you wish to take a temporary account break (Self-Exclusion), please contact us.
• If you notice signs of gaming addiction or feel it is affecting your life, please seek professional help.
• It is the user's responsibility to keep their account and device protected from minors.

For more information, visit our Responsible Gaming page.

8. Prohibited Activities

The following activities are strictly prohibited on this platform and engaging in any of them may result in account closure and forfeiture of balance:

• Creating or operating multiple accounts.
• Registering an account using a false or fake identity.
• Abusing, manipulating or strategically exploiting the bonus system.
• Using the platform for money laundering or transactions involving illegal funds.
• Playing using automated bots, scripts or software.
• Attempting unauthorised access to another user's account.
• Attempting to hack or carry out a cyber attack on the platform's systems, servers or network.
• Registering or conducting transactions using a third party's funds or identity.
• Harassing, deceiving or misleading other users.

Our security team continuously monitors suspicious activity. tk11b reserves the right to cooperate with the relevant authorities regarding any violation.

9. Account Suspension and Closure

9.1 Account Closure by tk11b

In the following circumstances, tk11b may temporarily suspend or permanently close any account without prior notice:

• Violation of any clause of these terms.
• Fraudulent, illegal or suspicious activity.
• Failure to complete identity verification or provision of false information.
• Being inactive for an extended period (more than 12 months).
• Order from a court or regulatory authority.

9.2 Account Closure by the User

You may contact our support team at any time to request closure of your account. Please withdraw any outstanding balance before the account is closed. It may not be possible to recover the account after it has been closed.

10. Limitation of Liability

tk11b bears no liability for the following:

• Gaming session cancellation or loss due to internet connection disruption.
• Issues relating to the user's device, software or antivirus.
• Loss resulting from theft of the user's password or unauthorised access to the account, where tk11b's security measures were functioning properly.
• Delays or errors occurring with third-party payment gateways (bKash, Nagad, Rocket).
• Decisions relating to game outcomes — all games rely on Random Number Generator (RNG) technology.
• Indirect, incidental or consequential losses.

In any situation, tk11b's maximum liability will be limited to the total amount of the transaction in question.

11. Privacy and Data Protection

tk11b gives the highest priority to the protection of users' personal information. Our platform uses SSL encryption technology to keep all data secure.

• Your personal information is used solely for the purposes of providing services, verification and fulfilling legal obligations.
• Personal information is not sold or transferred to third parties, however information may be provided to authorities when required by law.
• For detailed information regarding privacy, please read our Privacy Policy.

12. Changes to Terms

tk11b reserves the right to unilaterally change, amend, or update these terms and conditions at any time. In the event of changes, we will attempt to notify users in the following ways:

• Displaying a notice on the website.
• Sending a notice to the registered email address (where possible).
• Updating the "Last Updated" date on this page.

If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions. Please check this page regularly.

13. Contact

If you have any questions or complaints regarding these terms and conditions, please contact our support team: